退换货政策

Return Policy

Because furniture products are large-volume items and may involve international shipping, return eligibility depends on product condition, customization status, destination, and order type.

Customized products, bulk project orders, and products damaged by improper use may not be eligible for return. If a product arrives damaged, customers should contact us within 48 hours with photos, package images, order information, and a clear description of the issue.

Our team will review the case and provide a solution, which may include replacement parts, partial compensation, repair guidance, or other agreed support.

中文维护说明

家具退换货需结合定制属性、项目订单、损坏举证和反馈时效确认。